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Testimonials

Our Customers Support Our Work:

Our team is proud to have earned a 5-star ratings from our customers on both Google and the Better Business Bureau.
We value each customer and invite you to read through some of their reviews below.

Kimberly D.

I look forward to many many years of wonderful service from my new water conditioner and of course my pressure tank! If you are looking for a company to install a softener/conditioner, these are your guys.

Michele S.

The staff is very professional and friendly. They take pride in their work, and are very helpful. I would highly recommend them, and feel very comfortable having them here in the house.

David S.

No water call was promptly responded to. Very friendly staff replaced our well pump in a timely manner with lots of informative conversation. Top line product used. Clean up thorough. Priced right. Easily recommendable !!

Mark W.

My mother whom I live 330 miles from lost all water in her home due to a well pump going bad. She called after hours and they called her back quickly. They were there the next morning, called me at her request as I was the responsible person for this, had her fixed and up and running by lunch. They called me when finished and walked me through everything they did and also made sure my mom was satisfied. Would recommend this company every time to anyone. Staff on site treated my mom and I just as I do my own clients for my own business. Rock Star Company!

Pam D.

We are so happy with the results of our Long's EcoWater System! I didn't realize how hard our water was until it was tested - and what a difference the treatment makes! Now, our glassware sparkles, wash is brighter, hair is bouncier, skin is softer, hard water stains are gone. Long's staff and technicians were helpful and professional during the entire process from scheduling the consultation through installation.
I wish I had called Long's sooner!

Adam L.

We had an unusual issue in our 2y old home - an iron-forming bacteria in the water - luckily it posed no health risk, but really stained the tubs, grout, etc. Another group tried to fix the issue, and after 2y of various missteps finally said they were not able (long story). We spoke to Long's and in about a week the problem was solved (!) - and they had a long-term plan for maintenance and follow up. They were responsive, professional and had a clear understanding of this issue and how to fix it, and keep it fixed... My wife and I were truly impressed, and appreciative. Very highly recommended for any issue relating to water treatment.

Cathy B.

Very pleased with the product, service and installation of our water softener and whole house filter. Owner and technician were knowledgeable, friendly and did not try to up sell us on anything. We would use this company again and highly recommend them.

Gregg C.

After interviewing several water system companies, we selected Long’s due to their professional approach and how long they have been in business. Brian and Ben did a great job on the install. The job results showed that they both took pride in their work and were both very friendly.

Annette D.

I have used Longs for years and have always been happy with the service and their level of professionalism, so I had no problem recommending them to a friend of mine. They were also very pleased!

Better Business Bureau Reviews

Jonathan D.

Fantastic service, from the sales process through delivery and install. I am so happy I choose Long’s. Very knowledgeable and friendly, local team. Would highly recommend!!!

William F.

Service with Longs has always been 100%. I have used them for all of my water treatment needs and recommend them all the time!

Michael M.

Great service, great people, great company. The installers were prompt, informative, friendly and cleaned up after themselves. The equipment has fulfilled all of their promises. I highly recommend this company.

Jeffrey W.

This is not our first purchase with Long's. We have always felt that we were dealing with people who really know their products well and never oversold us on something we didn't need. Never any pressure to purchase and service techs have always been very friendly and knowledgeable. We have recommended them to many friends and neighbors.

Lee S.

Jim came out performed a water test and we saw how bad our municipal water really was. Jamin arrived on time and provided a clean and professional installation. When the installation was complete he went over the system with us. After only a few days we can taste and feel the difference in our water quality. We wish we would have done this sooner.

Kurt K.

Long’s Water Technology was able to offer both short term and long term options for my water system explaining it it terms that made sense. All of the team at Long’s are professional and courteous, they were on time, the system looks and works better than I thought possible!! I would not ever consider anyone else to service my water equipment!

Luis V.

Both Ryan and Jamin were great. All our questions were answered with expertise, the maintenance and installation went smoothly, and they were really nice guys. Will definitely keep Long's as our water systems people!

Earl B.

Thanks Long's for very prompt and professional service. Ryan was great to work with, explained each step of the maintenance we needed to keep our system running smoothly. We have had our EcoWater System water softener and filtration system for 13 years and Long's has been our provider from day one.

Barbara F. 

As a Realtor serving the greater Lehigh Valley, Longs has always been an integral part of my business! I always know when I call them I am going to get a live person on the phone who is highly knowledgeable in their field and trustworthy!

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