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Sue R
★★★★★
3 months ago
★★★★★
Absolutely life-changing! I feel like I am living in a hotel. We had Long's Ecowater Systems install an Ecowater ERR3700R20 Refiner (whole-house softener/refiner) and an … More Ecowater ERO385 Reverse Osmosis System just over a week ago, and I honestly don’t know why we waited this long for such an incredible upgrade to our home.
We’re on city water that is so so hard—white mineral buildup coated every clear dish out of the dishwasher, my electric tea kettle looked frosted. After every shower my skin and hair felt dry and almost “crispy.” Not anymore! The difference is night-and-day. My skin and hair feels soft after a shower, and I noticed I’m using less shampoo, hand soap, and laundry detergent. This is going to save a lot for a family of four!
My other fav thing is the dedicated drinking water faucet right in the kitchen sink for filtered drinking and cooking. The water tastes better than the bottled spring water we've had to buy in the past. Also we don't have to do that anymore now!
Installation was fast, clean, and professional. The technicians were courteous, knowledgeable, and happily answered every single follow-up question we had about maintenance and upkeep. They even spotted some issues with our old pipes we didn’t know about—thanks to their diligence, we’re getting those fixed soon with a plumber before they became a bigger problem.
Bonus: the salt tank is “smart” and the EcoWater Systems app notifies us exactly when it’s time to add salt. It’s so convenient!
My only regret is that we didn’t do this years ago. If you’re on the fence, jump off it - Thank you to Long's EcoWater for providing my family with amazing water, FINALLY!
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Ashley Day
★★★★★
2 weeks ago
My husband and I had a very pleasant experience working Long’s EcoWater Systems from start to finish. Jim C.Sr. was very personable and informative when he came to provide the free … More estimate. We needed our entire water treatment system replaced and he walked us through our current system and the improvements needed and benefits gained of installing of a new system. He was very knowledgeable of the different components needed and answered any and all questions along the way.
Within less than a week our old system was replaced. Scheduling the service was quick and installment day was a breeze. Bryan P., Jim C. and Preston L were professional and efficient. They were very courteous… cleaning up after themselves, really taking the time to explain the new set up and answering our questions to make sure we felt comfortable and understood the new equipment. Overall, nothing was ever rushed and I felt like they cared throughout the entire process. I would highly recommend them.
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Tim Gaiser
★★★★★
4 months ago
Jim and Jerry were great — incredibly knowledgeable and helpful throughout the installation of my new system. They took the time to answer all my questions and made sure everything … More was done right. It’s especially important to me to have professionals who can navigate my 1800s home and property with care, and they did just that. Thanks to them, I now have great water and peace of mind knowing the job was done right!
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Ron Wormser
★★★★★
4 months ago
Wyatt arrived on time and completed the install and owner briefing in about 2-1/2 hours. He took the time to ask how we wanted the refiner positioned and piping run before starting … More work. The install was exceptionally well done: neat and organized and the area clean before he left.
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Taylor Smith
★★★★★
2 weeks ago
Jim did a fantastic job of explaining when he first came out to show me the water treatment options that would work best for my house. When he returned for the install, he was efficient … More and installed the system/piping in a very clean and organized manner. Very happy with the end result.
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Jay Stralo
★★★★★
a month ago
Dealing with Long’s has always been a pleasure. They are a customer service oriented company and they never let me down. I recently had service on my water softener and from the minute … More Wyatt walked he was fantastic. He was pleasant and 100# professional. He fixed and explained everything to me. Wyatt is awesome!
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L Arnold
★★★★★
a month ago
Jerry, was fast, efficient and took the time to explain my water system and offer helpful advice to enhance our drinking water. He is kind and a great listener. I am glad to have met … More him and hope he has a long and rewarding career!
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Cassidy Scheirer
★★★★★
3 months ago
Jerry was amazing! I would love to request him for every single Mainteance. Jerry at Longs EcoWater Systems is absolutely amazing. He goes above and beyond, is incredibly kind, and … More makes you feel confident in every decision. His expertise and patience truly set him apart. We couldn’t have asked for a better experience.
He should be the go-to guy for everyone. 10/10 would recommend Jerry.
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Robert Uhl
★★★★★
3 months ago
Just had my brand new Bradford White 50 gallon electric hot water heater installed. The boys from Long's EcoWater Systems, Inc. did a fine job and I'm looking forward to … More the savings on my electric bill with replacing my 21 year old 80 gallon unit. Thanks Long's!
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chitram verma
★★★★★
3 months ago
Preston and Wyatt came to our house to install an ERR3700R20.
From initial consultation to final install we had nothing but a pleasant experience.
We used Longs Ecowater not for just … More their superior products but because everyone we have dealt with has been wonderful!
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Robert Ronis
★★★★★
3 months ago
I recently had the pleasure of working with Long's Eco-Water to install a water softener system and a reverse osmosis filtration system in our home, and I couldn't be happier … More with the results—easily a 5-star experience from start to finish!
The standout stars of this process were Jim and Jerry, who provided exceptional service every step of the way. They were professional, knowledgeable, and incredibly patient in explaining all our options, ensuring we chose the perfect systems for our needs. Jim and Jerry truly went above and beyond, from the initial consultation to the flawless installation, making sure everything was set up efficiently and with minimal disruption to our daily routine.
Now, our water is crystal clear, clean, and absolutely delicious—it's like night and day compared to before! Thanks to the water softener, our dishes come out spotless without any residue, and we've noticed we're using way less soap for both dishwashing and showers, which is saving us money and making everything feel fresher.
We've already recommended Long's Eco-Water to several friends and neighbors, and we'll continue to do so. If you're looking for top-notch water solutions and service that exceeds expectations, look no further—thank you, Jim, Jerry, and the entire team!
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January Sleiman
★★★★★
2 months ago
Long’s has consistently provided us with excellent service - friendly and professional office staff, knowledgeable and courteous service technicians, and durable, top-notch equipment. … More
Our technician, Colin, patiently answered all of my questions, accommodated an appointment change at the last minute, educated me on new technology available for my water system, and quickly completed system maintenance.
We are confident in our relationship with Long’s and plan to continue utilizing them indefinitely.
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Rick Broyles
★★★★★
5 months ago
Absolutely fantastic from start to finish. Scott was so gracious when he came out, answered all of my questions, was ready for them, and really showed that he knew is product. Victoria … More was a delight in scheduling my install and answering all my questions and ensuring that everything was lined up. Colon and Jim were great the day of the install. They were extremely respectful of our home and us. They asked questions when they were not sure, I LOVE THIS. They were extremely patient with my husband and myself with our questions as they installed and took time to explain everything to us. They were very efficient but not rushed. I highly recommend using Long's EcoWater. After just a few day, I am already loving my water softener and drinking water system.
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J Scholl
★★★★★
2 months ago
Called to have someone check my softener. It's not working properly and very old. No problem in getting someone to check it out. Preston my tech called before arriving. He did … More a super job! Explained how the system works, cleaned parts that haven't see daylight in years. Even did a small favor of exchanging my water filter { which I can not get to}. I would recommend this company for politeness, courteus, friendly, and they do what they say they will do. For me, this saved me from having to buy a new unit. A very Happy customer
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Liam Traver
★★★★★
3 months ago
The team was knowledgeable and professional. We’re able to navigate any existing plumbing challenges for a successful install. They took the time to make sure everything worked in the … More phone apps and that I was satisfied before they left. Great company and great field crew!